September 12, 2026
What Plaid and our AI provider actually receive, and one sentence for “free”
What changed
- Plaid, stated the same way in the privacy policy and the terms. When you connect an account you authorize Plaid’s read-only Transactions, Liabilities and Investments products — that is the consent Plaid shows you. From that access we retrieve balances, loan balances, and investment-account transactions, which we reduce to retirement-contribution totals and do not keep line by line. We never retrieve your spending transactions. The terms used to say we “receive transaction data”; the privacy policy left out the investment transactions. Both now say the same thing.
- Our AI provider. The old sentence said Anthropic “may use” conversations to improve its models. We use Anthropic’s commercial API, and under its commercial terms Anthropic does not train on what we send. The new sentence also says what each advisor request carries: the profile figures the advisor needs — career stage, specialty, state, employer type, income, wRVU rate, loan balances — never your name, email or NPI.
- Cookies and analytics. The policy said we used cookies only for sign-in. We also set a first-party PostHog cookie for product analytics, which tells us which pages and tools are used and is shared with no one. It is now listed.
- 2026-10-16. The “free” sentence again, now without a hedge. “Free core platform” implied a paid rim, and “optional paid features may be introduced later” hedged on a word the flyers print without one. The policies now say: free for every member; every member feature — the education, the tools and the tracking — is free and stays free; and any revenue would come from institutions, from research physicians opt into, or from voluntary support, never from charging members for what is free today.
- One sentence for “free.” Every policy now uses the same words: free core platform; no ads, commissions, referrals, or data sales; optional paid features may be introduced later, and the tools that are free today remain free. We retired “forever” and “makes no money at all” — voluntary support contributions exist, and a promise should survive contact with them.
- Allotment numbers moved out of the terms. The terms point to the What’s included page, which renders the current numbers from the same configuration the platform enforces, so the contract never quotes a figure that has drifted. Contract reading guides reset on January 1.
- The terms now carry the data commitments (no sale, no AI training, a 90-day deletion trail), the liability cap refers to support contributions rather than a membership fee, support contributions are refundable on request within 30 days, and two sections that were out of order are in order.
What did not change
Nothing is sold, sponsored, or referred. Your compensation contributions stay behind the 30-physician floor, never reach an employer or recruiter, and are never part of career visibility. Deletion still removes identifiers immediately.